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 SMS Banking - Banking at your fingertips

A new innovative service offered by SBM to give you access to your current or savings account held at SBM through their mobile phone. This service is available to both Orange and Emtel customers 

  • Check your Bank Balance on your mobile
  • Receive a mini-statement of  your last 5 transactions
  • Own Account transfer
  • Anytime, anywhere, 24 hours a day, 7 days a week banking
  • Hassle free banking – no need to queue up to in a Service Unit or near an ATM to get your bank balance or your last 5 transactions and to do a transfer between your own accounts
  • Whenever your balance changes overnight you will receive a free SMS on the next day showing your updated account(s) balance.
 Eligibility Criteria
  • Anyone having a current or savings account with SBM and a valid Orange or Emtel Mobile Phone account
  • What is SMS Banking?

SMS Banking is a new innovative service offered by SBM in collaboration with Orange and Emtel to give customers access to their current or savings account held with SBM through their mobile phone

  • How does it work?
    • You need to register with SBM to use the service. You will need to provide your mobile number and a default bank account number (one current or savings account that you hold with SBM).
    • You will be informed through an SMS once your registration is successful.
    • Once registered several options are available to you as follows:
      • Step 1 Go to “Write Message” on your mobile.
      • Step 2:
        • For Balance Inquiry,
          • Type SBMBAL or  SBM BAL or SBM BAL or SBMBAL and send to 8727.
        • For Mini Statement,
          • Type SBMTRX or SBM TRX or SBM TRX or SBMTRX and send to 8727.
        • For a Self-Fund Transfer,
          • Type SBM FT From To or SBMFT From To and send to 8727.

  • Why should I apply for SMS Banking?
    • No need to queue up in an SBM Service Unit or near an ATM to check your account balance now. An sms is all you need to check:
      • Your account(s) balance
      • Your last 5 transactions
    • Through our SMS Notification Service you will also receive a free SMS on a daily basis each time your account(s) balance change(s) (e.g. when your salary is credited, your standing order has passed, your account has been debited to pay your loan etc).
  • Am I eligible for SMS Banking?

You are eligible if you hold a current or savings account with SBM and you have a valid Orange or Emtel Mobile Phone account (either prepaid or postpaid)

  • How much do I pay for using SMS Banking?

You will be charged Re 1.00 (excl.VAT) for a post-paid mobile phone or Rs1.20 (excl. VAT) for a prepaid mobile phone, for each  SMS sent on 8727

  • How do I apply for SMS Banking?

You may register online through our Internet Banking. Click on First time User - Online Registration.

  • How do I know when I can start using the service?

Once successfully registered, you will receive a free SMS notifying that you have been registered

  • Can I access all my accounts?

You can access any savings or current account you hold with SBM

  • Can I use the service when I’m overseas?

Yes, provided that Orange’s or Emtel's roaming service is enabled on your mobile

  • What should I do if I have misplaced or lost my mobile phone?

You need to inform the Bank immediately so that the service can be deactivated within a reasonable time frame

  • What should I do if I’ve changed my mobile phone number?

Drop in our nearest Service Unit to fill in a SMS Banking change request form

For more information please call our hotline on 207 0111
(during weekdays from 08:00 hrs to 18:00 hrs)

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HOTLINE : 207 0111 / 202 1500 [FROM 08:00 TO 18:00 MONDAY TO FRIDAY]

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