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 Visa Platinum Debit Card

Enjoy more from life with your SBM Visa Platinum Debit card, whether abroad or at home


Designed specially for you, your SBM Platinum Debit Card allows you, on keying in your pin, to:

  • withdraw cash locally and abroad from Automatic Teller Machines (ATM) displaying the Visa/Maestro/Cirrus/MasterCard logo (in the currency of the country where the ATM is located)
  • pay for goods and services both locally and abroad, at the Point of Sales (POS) of any authorised merchant or establishment, enabling the automatic debit of your bank account
  • effect transfers between your SBM accounts as designated by you on your application form
  • effect withdrawals of a maximum limit of MUR 20,000 daily
  • Free: Absolutely free of charge
  • Discounts: Get discounts at merchant partners over the island
  • Safer and Easy Payments: Our chip-enabled cards provide you with the highest level of card payment security.
  • Exclusive Worldwide Platinum Privileges*:-
    • Worldwide Discount: Enjoy a broad selection of discount and privileges worldwide.
    • Visa Golf Program: Access 300 of the finest golf courses around the world.
    • Visa Luxury Hotels Collection: Experience VIP treatment with the best available room rate, automatic room upgrade, complimentary breakfast, late checkout and other amazing perks.
  • Platinum Card Protection: Medical & Legal referrals, 90 days Purchase Protection & Extended Warranty up to 24 months from date of purchase with cover up to USD 20,000 annually
  • Emergency Assistance: Lost & Stolen card reporting service, Emergency Card replacement & Cash disbursement

    * Terms and conditions apply, please visit www.visa.com/platinumcard for further details.
  • Worldwide Acceptance: Accepted at over 20 million Point of Sales (POS) and over 1 million ATMs around the world.
  • Mobile Topup: Recharges your mobile phone with no additional charges through SBM TopUp
 Eligibility Criteria
  • Individuals aged 18 years and above
  • Mauritian residents / expatriate
  • Private Banking customer
  • Debit cardholders with a minimum Point of Sales (POS) spending of Rs 200,000 per annum
  • Is the Platinum Debit card free of charge?

Yes, except for replacement cards.

  • How secure is a Platinum debit card?

SBM Debit Cards are chip-enabled which makes the card totally secure. Even if you lose your card all you need to do is call us immediately on our cards hotline (230) 202 1256, available on a 24/7 basis, or on (230) 207 0111 between 08hr00 to 18hr00 on weekdays and we will cancel your card.

  • Does a customer need to hold an account with SBM to have a debit card?

Yes. A savings or a current account is required.

  • Can it be used other than on SBM ATMs?

Yes, on any ATM or POS machine worldwide displaying the Visa and / or MasterCard or Cirrus logo. However, if used on non SBM ATMs an interbank fee is payable.

  • Will the merchant charge me an additional fee for paying with my card?

No, the cost of an item is the same whether you pay by card or cash.

  • Can it be used if no balance is available in the account?

No, unless there is an overdraft limit on a current account.

  • Is there any limit on the ATM withdrawals allowed with a SBM Platinum Debit Card?

At any point in time the maximum amount you can withdraw is Rs 20,000 per day. Moreover, for security reasons more than 4 ATM transactions on the same day is not allowed.

  • Can a higher daily withdrawal limit be set on the card?

Yes. A higher individual limit can be considered upon request e.g when traveling abroad. A written request must be made via any SBM branch.

  • Can a Platinum debit card be used on the internet for online purchases?

No. Customers need to apply for a credit card or prepaid card to effect purchases on the internet.

  • Will statements be generated showing all Platinum debit card transactions?

Yes the bank will mail customers their statements on a monthly / quarterly basis.
Customers having internet banking facilities can also view their transactions online.

  • Can supplementary cards be issued on the same account?

No. However individual cards can be issued to each party of a joint account.

  • Does the card have an expiry date?

Yes, a debit card is valid for 5 years and is automatically renewed upon expiry.

  • Sign your card as soon as you receive it.
  • Keep a note of your card number and file it in a safe place separate from the card.
  • Keep your card in a secure place, and treat it as if it were cash.
  • Do not forget to take your card from an ATM or POS merchant after completing your transactions.
  • Watch and make sure only one sales slip is printed for each transaction at merchant’s point of sale.
  • Keep the customer copy of your sales slips and check them against your monthly/quarterly statements.
  • Destroy the PIN advice after memorizing it. For extra security, change your PIN regularly at any of our ATMs.
  • Do not let anyone else use your card and PIN.
  • Never keep any written record of your PIN close to your card.
  • Do not choose obvious numbers for your PIN such as your ID Card Number or date of birth.
  • When writing down or recording your PIN, do it in a safe place.
  • Make sure your PIN is protected from view when you use the ATM or any other electronic payment terminal. If you think someone has seen it, change it.
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HOTLINE : 207 0111 / 202 1500 [FROM 08:00 TO 18:00 MONDAY TO FRIDAY]

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