bulletVacancies
bulletCRS - FAQ
bulletInterest Rates
bulletBank of Mauritius
     Template on Fees,
     Charges and      Commissions
bulletRequest & Feedback
bulletLoan Calculator
bulletOnline Applications
bulleteStatus
bulletCard Fraud Awareness
bulletCheque Truncation      System
bulletGuide For Guarantors
bulletFATCA
bulletMBA Code of Banking
     Practice 2016
bulletMBA Know Your
     Customer (KYC) Policy
 
[ Print Version ]
 Debit Card
 
Description
 

Wherever you are and whenever you want, your SBM Debit Card allows you to access your funds and to  pay for your purchases as well as other transactions with the ease and convenience of not carrying cash.

 
 Features
 

Your SBM Debit Card allows you, on keying in your pin, to:

  • withdraw cash locally and abroad from Automatic Teller Machines (ATM) displaying the Visa/Maestro/Cirrus/MasterCard/UPI logo (in the currency of the country where the ATM is located)
  • pay for goods and services both locally and abroad, at the Point of Sale (POS) of any authorised merchant or establishment, enabling the automatic debit of your bank account
  • effect transfers between your SBM accounts designated by you on your application form
  • effect withdrawals of a maximum limit of MUR 20,000 daily
 
 Benefits
 
  • Get discounts at  merchant partners over the island.
  • It’s a chip enabled card providing you with the highest level of card payment security
  • Absolutely free of charge
  • Access your funds 24 hours a day and 7 days a week
  • Recognised and accepted at over 20 million POS (Point of Sale) and over 1 million ATMs worldwide
  • Allows you to make real time transactions
  • Recharges your mobile phone with no additional charges through SBM TopUp
  • UPI card holders can also benefit from other discount offers. For more details, please click here.
 
 FAQs
 
  •  Is the Debit Card free of charge?

Yes, except for replacement of cards or PIN.

  • How secure is our Debit Card?

SBM Debit Cards are chip-enabled which makes the card totally secure. Even if you lose your card all you need to do is call us immediately on our cards hotline (230) 202 1256, available on a 24/7 basis, or on (230) 207 0111 between 08hr00 to 18hr00 on weekdays and we will cancel your card.

  • Does a customer need to hold an account with SBM to have a Debit Card?

Yes. A savings or a current account is required.

  • Can it be used other than on SBM ATMs?

Yes, on any ATM or POS machine worldwide displaying the Visa or MasterCard or Cirrus or UPI logo. However, if used on non SBM ATMs an interbank fee is payable.

  • Will the merchant charge me an additional fee for paying with my card?

No, the cost of an item is the same whether you pay by card or cash.

  • Can it be used if no balance is available in the account?

No, unless there is an overdraft limit on a current account.

  • Is there any limit on the ATM withdrawals allowed with a SBM Debit Card?

At any point in time the maximum amount you can withdraw is Rs 20,000 per day. Moreover, for security reasons more than 4 ATM transactions on the same day is not allowed.

  • Can a higher daily withdrawal limit be set on the card?

Yes. A higher individual limit can be considered upon request e.g when traveling abroad. A written request must be made via any SBM branch.

  • Can a debit card be used on the internet for online purchases?

No. Customers need to apply for a prepaid card or credit card to effect purchases on the internet.

  • Will statements be generated showing all Debit Card transactions ?

Yes the bank will mail customers their statements on a monthly / quarterly basis.
Customers having Internet Banking facilities can also view their transactions online and those having Mobile Banking services can view their transactions on their mobile phones.

  • Can supplementary cards be issued on the same account?

No. However individual cards can be issued to each party of a joint account.

  • Does the card have an expiry date?

Yes, a debit card is valid for 5 years and is automatically renewed upon expiry.

 
 Precautions
 
  • Sign your card as soon as you receive it.
  • Keep a note of your card number and file it in a safe place separate from the card.
  • Keep your card in a secure place, and treat it as if it were cash.
  • Do not forget to take your card from an ATM or POS merchant after completing your transactions.
  • Watch and make sure only one sales slip is printed for each transaction at merchant’s point of sale.
  • Keep the customer copy of your sales slips and check them against your monthly/quarterly statements.
  • Destroy the PIN advice after memorizing it. For extra security, change your PIN regularly at any of our ATMs.
  • Do not let anyone else use your card and PIN.
  • Never keep any written record of your PIN close to your card.
  • Do not choose obvious numbers for your PIN such as your ID Card Number or date of birth.
  • When writing down or recording your PIN, do it in a safe place.
  • Make sure your PIN is protected from view when you use the ATM or any other electronic payment terminal. If you think someone has seen it, change it.
 
 Terms & Conditions
 
 
   
bulletRansomware Threats
bulletIB Statement Process
bulletSecurity Tips
bulletTerms & Conditions
bulletClient Charter
 
 

HOTLINE : 207 0111 / 202 1500 [FROM 08:00 TO 18:00 MONDAY TO FRIDAY]

Sitemap |  Disclaimer | Terms & Conditions | SBM Bank (Mauritius) Ltd - All Rights Reserved | Business Registration Number: C07002193
 
Footer